Shipping and Handling Rates:

We offer the following shipping methods:

• United States Postal Service (USPS)
• United Parcel Service (UPS)

When ordering, please specify the type of service you require. In general, USPS is lower cost for small light packages and UPS will be lower cost for the heavier packages.

Realtime shipping quotes are provided directly from the provider. Shipping rates are based on total weight of the order. We charge no additional handling fees.

Tax:

We only charge tax on orders shipped to Washington State.

Returns/Exchanges:

• We accept returns and exchanges made within 15 days after the item is shipped out.  To return or exchange an item it must be in original unused condition, and all tags, cards, boxes and/or pouches must be included with your return. Please email us before returning merchandise for a return merchandise authorization number (RMA#). The RMA# must clearly be written on the outside of your package, or it may be refused.  Any unauthorized returns will be sent back at the sender’s expense.
• Please note that shipping charges are non-refundable, plus you are responsible for the cost of return shipping.  If you have any questions about an item please email us first to help avoid any returns.
• We recommend shipping items back via an insured method since we cannot be responsible for lost/damaged packages.  Be sure to package returns well, as items damaged from improper packaging will not be accepted.

Remember, to return or exchange any item (included a damaged item) you must first contact us via the Contact Us form and explain the reason why you are returning the item. We will then send you an RMA# which must be written on the outside of the package.